top of page


If you have a question that is not answered below, Please email and we will get back to you as soon as possible.

  • How hot is the glass when you are blowing glass?
    Hot glass is around 2,200 degrees fahrenheit when it is first gathered out of the furnace. We use reheating chambers to keep our glass above 1,500 degrees while we work before putting the final piece of glass in a kiln set at 950 degrees to slowly cool over 16 hours.
  • What are PG's hours?
    Our gallery and office is open by appointment only. Please email Our studios are open Tuesday- Friday 8:30 am - 9:30 pm Saturday & Sunday 9:30 am - 10:30 pm
  • What is PG's cancellation policy?
    No credit or refund can be issued if a cancellation occurs 9 days or less before the class date. This helps us guarantee stable wages for our hard-working artist instructors. If a cancellation occurs 10 days or more before the start of class, please submit a written request to as soon as you know of a possible conflict. Your account will be credited with the cost of the class. You can apply this credit to a future class, our online shop, or event. Please email to use the credit on your account. Excessive rescheduling will result in an administrative fee. ​ Online class registration closes 2 days before the first session. For late registration, questions or guidance on our programs, please email us at: As a small nonprofit, our goal is to keep access to the studios affordable and to employ the independent artists who have committed to teach you. Monetary refunds are issued at the discretion of management. In the rare case that we are able to issue a refund, our processing platforms will keep a minimum of 10% non-refundable fees. Keeping the credit on your account is highly encouraged. It ensures that you get to keep 100% of your credit while supporting our artists and community. Thank you for your support and understanding.
  • How do I become a member?
    Head to our Members page. We have different levels of memberships to set you up for cheaper classes, ability to rent, and more flexible studio options.
  • What do I need to wear to class?
    Closed toe shoes Non-flammable clothing (Cotton, Cotton, Cotton! Jeans with no stretch) Hair ties for any hair below the cheek. A long sleeve cotton layer can be helpful for hot glass classes. A water bottle and snacks will be your favorite accessory.
  • When can I pick up my work from class?
    Different classes will need different amounts of time to pick up your work. You can refer to the Pick Up schedule here to see when your class's work will be ready.
  • What is your product refund policy?
    We want you to love each object as much as we do. If you aren't satisfied with your purchase we're happy to refund your order, minus the cost of return shipping and fees. Email with any questions or concerns you may have, we'll be happy to help!
  • Can my store/gallery carry the PG originals line?
    YES! Email and we can discuss details.
bottom of page